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[Success Story] Australian Client Praises Turui Custom Mould: Perfect Fit for BESSER Machine, Unlocking the Complex Special-Shaped Block Market

2025-08-25

Customer Background: An innovative company in Australia specializing in high-end landscape construction materials. They owned an older model American BESSER machine and aimed to produce uniquely designed special-shaped landscape blocks to tap into the premium market.

The Challenge: The customer's BESSER machine was an older model for which the original manufacturer no longer provided mould support or customization services. They tried to find third-party mould suppliers but were often told it was "incompatible" or "too costly to customize." The lack of suitable moulds stalled their innovative designs and market plans.

Turui Solution: Turui Machinery accepted the challenge. The technical team meticulously studied the customer's equipment drawings and technical parameters, conducting multiple detailed confirmations via remote video calls. After fully understanding the product design, Turui utilized advanced CAD/CAM design and 5-axis CNC machining technology to successfully develop and manufacture a set of high-precision special-shaped block moulds fully compatible with the older BESSER machine.

Results & Value:

  • Perfect Compatibility: The moulds were successfully installed on the first attempt, integrating seamlessly with the customer's vintage BESSER machine and operating smoothly.

  • High-Precision Realization: The produced blocks were dimensionally accurate with smooth surfaces, perfectly replicating the customer's design and meeting the standards of the high-end market.

  • New Market Unlocked: The customer quickly captured the high-end landscape market with their unique products, gaining pricing power.

  • Reliable Partnership: Turui demonstrated its ability to solve complex technical problems, becoming a trusted R&D partner for this client.