Cases

Customer Background: An investor built a new fully automated construction material plant on the outskirts of Manila, Philippines, purchasing a new production line including a MASA machine. This was the investor's first plant, lacking industry experience. The Challenge: As a new entrant to the industry, the customer faced numerous uncertainties: How to select mould types? How to ensure compatibility with the production line? What about maintenance? They needed a supplier who could provide not only products but also full-cycle technical support and consultation to ensure smooth startup and continuous operation. Turui Solution: Turui Machinery acted as their "general consultant" in the field of moulds. From the early stages of the project, Turui engineers participated in equipment selection discussions to ensure perfect mould-machine compatibility. Based on market needs in the Philippines, Turui recommended a combination of their best-selling standard block and hollow block moulds. Furthermore, Turui provided detailed installation guidance manuals, remote video debugging support, and comprehensive operation and maintenance training before the moulds were shipped. Results & Value: Smooth Commissioning: The factory achieved successful production of its first batch of products in a very short time, thanks largely to Turui's end-to-end support. Rapid Profitability: Stable production allowed the plant to quickly reach designed capacity. The high-quality products soon gained market orders, achieving rapid profitability. Risk Mitigation: Turui's professional guidance helped the customer avoid common mistakes made by new entrants, saving significant trial-and-error costs and time. Foundation for Long-Term Cooperation: Based on the trust built during the initial cooperation, this customer has listed Turui as a strategic supplier and will continue to purchase Turui products for subsequent expansion plans. Client Testimonial: "For a newcomer, the process of building a factory is full of challenges. The Turui team has been like an expert friend, supporting us from the beginning until now. Their comprehensive service gave us confidence in production, which was one of the key factors for our success."

Customer Background: An innovative company in Australia specializing in high-end landscape construction materials. They owned an older model American BESSER machine and aimed to produce uniquely designed special-shaped landscape blocks to tap into the premium market. The Challenge: The customer's BESSER machine was an older model for which the original manufacturer no longer provided mould support or customization services. They tried to find third-party mould suppliers but were often told it was "incompatible" or "too costly to customize." The lack of suitable moulds stalled their innovative designs and market plans. Turui Solution: Turui Machinery accepted the challenge. The technical team meticulously studied the customer's equipment drawings and technical parameters, conducting multiple detailed confirmations via remote video calls. After fully understanding the product design, Turui utilized advanced CAD/CAM design and 5-axis CNC machining technology to successfully develop and manufacture a set of high-precision special-shaped block moulds fully compatible with the older BESSER machine. Results & Value: Perfect Compatibility: The moulds were successfully installed on the first attempt, integrating seamlessly with the customer's vintage BESSER machine and operating smoothly. High-Precision Realization: The produced blocks were dimensionally accurate with smooth surfaces, perfectly replicating the customer's design and meeting the standards of the high-end market. New Market Unlocked: The customer quickly captured the high-end landscape market with their unique products, gaining pricing power. Reliable Partnership: Turui demonstrated its ability to solve complex technical problems, becoming a trusted R&D partner for this client.

Customer Background: A medium-sized construction material manufacturer in Turkey operating two ZENITH 844 block-making machines, producing a large volume of paving stones and hollow blocks daily for the local and European markets. The Challenge: The moulds they previously used from a local supplier lacked sufficient wear resistance. Under high-intensity production, the moulds required replacement or major repair every three months on average, causing frequent production line stoppages. Each stoppage meant not only high maintenance costs but, more critically, delays in order fulfillment, resulting in significant annual capacity loss and extra expenses. Turui Solution: Quanzhou Turui Machinery provided them with custom-made High-Chromium Alloy Steel moulds for paving stones and hollow blocks, specifically designed for the ZENITH 844 machine. Based on a thorough understanding of the customer's raw materials (which contained some abrasive substances), Turui engineers optimized the steel formula and heat treatment process and applied a thickened hard chrome plating, significantly enhancing wear and corrosion resistance. Results & Value: Significantly Reduced Change Frequency: The service life of Turui moulds was greatly extended, increasing the replacement interval from 3 months to over 6 months—a 50% reduction in frequency. Minimized Downtime: Production line downtime was reduced by approximately 65 hours per year, making production planning more stable and reliable. Improved Overall Efficiency: More stable mould performance reduced machine adjustment times and the rate of defective products, increasing annual overall production efficiency by 18%. Excellent Return on Investment (ROI): Although the initial purchase cost of a set of Turui moulds was slightly higher, the customer recouped the investment within the first year due to their extended lifespan and reduced downtime losses. Client Testimonial: "The durability of Turui's moulds has exceeded our expectations. They provided not just a product, but a sustainable cost-control solution for us. Now we can focus more on market development without worrying about production line issues." – Production Manager of the factory.